Salesforce Consultant

Mashfrog Group is an integrated network of companies specializing in different areas of the digital business.
We were born with a single mission: to go beyond technological and communication paradigms to create innovative and disruptive business models.
Work in Mashfrog is the easiest way to found out today what will become the business of tomorrow and it means relying on a group of 370+ Professionals with experiences in different industries of reference.

About the role:
At Mashfrog, we are always looking to strengthen our business by adding the best available talent to our team. We’re seeking a Salesforce Consultant to drive the overall adoption, optimization, and ongoing iteration of the Salesforce platform, leveraging multiple integrations and different technologies. Our ideal candidate will have among 1 and 2 years experience with technical implementations of customer projects.

As our Salesforce Consultant, you will utilize your Salesforce expertise, problem-solving abilities, and creative flair to support, advise, design, build, deliver, and maintain our Salesforce ecosystem end to end. This will require you to be involved in developing business requirements, specifications, process flows, application design, and configuration alongside testing and deployment.

Objectives of this Role:
•    Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business;
•    Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience;
•    Work on Salesforce automation to streamline processes;
•    Manage multiple stakeholders' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams;
•    Identify project issues/risks and present alternatives to alleviate or resolve them.

Responsibilities:
•    Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform;
•    Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions;
•    Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies;
•    Provide technical specifications and help maintain overall documentation for the business;
•    Uphold and promote best practices, design guidelines for security practices.

Qualifications:
•    Among 1 and 2 years of experience with technical implementations;
•    A background in CRM process design and implementations on Core processes, with a particular focus on trigger, apex, flow and process builder;
•    Strong presentation and communication skills.

Location: Milan
Mashfrog Group is an equal opportunities employer (L. 903/77 and L. 125/91).